While we did find quite a few customer reviews that said their credit scores improved reliably over time using the Credit Repair service, it's hard to recommend a business that has an "F" grade at the BBB because they didn't take the time to prove that their advertised claims were legitimate. If those facts are accurate, it should be a simple process to report them and clear up the concern at the BBB. If that happens in the future, Credit Repair will probably move up in the rankings among the services we reviewed; until then, we suggest you look at some of the higher-rated companies for your credit history improvement plan.
"My credit had been bad for a while because of bad decisions. I just came to the point where I said this can be better. I heard your radio commercial and your customer service walked me through the whole process and explained and answered all my questions. I am very thank you for you helping me raise my scores to a respectful. It’s been such a journey. Thank you"
We're still of the opinion that they have something to offer when it comes to credit repair, so we'll get to their packages shortly. First, however, it's important to understand two things: their fees have nearly doubled over the last five years, which could be related to having reached a settlement in Maryland over allegations of not conducting their business properly with respect to all legal requirements within the industry. This changed their grade with the Better Business Bureau; at the time of our last review, Lexington Law enjoyed a respectable "A-", but during our most current survey of their services they were designated as "Not Rated" while the BBB reevaluates their score.
Unfortunately, Credit Repair has lost some credibility within the industry. Why? According to the Better Business Bureau, the company was asked to prove their claims that the average customer sees progress every month while using their services - even seeing improvements in the neighborhood of 7% of questionable credit report negatives being taken off their credit reports every 30 days. As of the date of our review, the BBB was still reporting that they had not received proof of those advertising claims. Those claims are still prominently featured on the Credit Repair website.
Credit repair is the process of disputing negative marks on credit reports to get them removed, which raises your credit score. Credit histories often contain inaccurate or invalid items that damage your score. If you check your credit and your score is lower than you anticipated, it could be because of incorrect information on your credit reports.
"My experience with CreditRepair.com has been good and effective, considering the bad situation of my credit. What they advertise they will do is true. So far, I'm satisfied. In past years I've worked on credit repair and know how tedious it is & how tenacious you must be. Now, it is almost impossible to keep up with. They changed the rules. CreditRepair.com has taken all that 'work' on and so far, has been worth it."
And with ecommerce transactions becoming more and more common right along with significant data breaches, identity theft rates are only increasing. The number of documented data breaches increased from 614 in 2013 to 1,579 in 2017. Whatever the source, mistakes in a credit report can have devastating effects on a consumer’s ability to access credit.
The services provided by The Credit People are as you'd expect with a credit repair service: disputes, inquiries, interventions and validations. We like that they focus their results not just on removing negative items from your credit history, but also specifically on improving your credit score - so that you can more easily qualify for a loan or be selected as a tenant for a rental. We also appreciate that their approach to working with their clients is "How can we help?" with situations like trying to get interest rates lowered or to get a referral letter, going above and beyond the issues associated with your credit report.