Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.
"I just can’t explain the way you guys are making me feel every single day. My life has changed tremendously and I have you to thank for it. Thank you CreditRepair.com for making me become a better human. Without your help an support I don't know where I would be! I’m so excited that I have chosen you guys to help me restore my credit. Thank you Sincerely"
Credit bureaus must send a notice of any corrections made to your report. Sometimes, a deleted dispute can reappear on your credit reports if the lender proves its claim is valid. If you find a derogatory mark reinserted on your credit reports, you can dispute it again. If you believe a credit reporting agency or one of your creditors has violated the FCRA, you should submit a consumer complaint to the Federal Trade Commission (FTC).
"I'm very happy with my results, and I'm a new member. I have seen results with my first month with CreditRepair.com. I'm very pleased with the customer service, they are friendly, and they make sure I understand the steps, and how important it is to have good credit. I want to thank you for your service, and assisting me with questions and concerns."
"I started CreditRepair.com a couple of months ago and since then my credit score has gone up. I love this service and how they take off the negative items on my report. I would recommend this service if you are looking to repair your credit and get the bad things off your report!! When I get finished with mine my boyfriend is going to sign up and we are going to work on repairing his and taking off any negatives he may have. He too is excited to get his started after seeing the results from mine!!"
The credit bureau usually has 30 days after receiving your dispute to investigate and verify information. Typically, the credit bureau will reach out to the company that provided the information and ask them to investigate. The credit bureau is required to send you the results of the investigation within five business days of the completion of the investigation.
Disclaimer: TurboDispute has no affiliation with the credit bureaus. TurboDispute LLC is not a Credit Repair Organization and does not provide credit repair services or financial or legal advice. TurboDispute’s intended use is to help you automate the time-consuming process of creating dispute letters to help you communicate with credit bureaus, original creditors, collection agencies, chexsystems, telecheck and provide you with educational materials. You may use the software to challenge credit items identified as inaccurate, misleading, or unverifiable, but no consumer has the right to have accurate, current, and verifiable information removed from a Credit Report. Further, you must make sure that you do not send any dispute letter or form, which contains any untrue statement of fact about your customer’s situation. This product provides certain information about the law. But legal information is not the same as legal advice -- the application of law to an individual's specific circumstances. We recommend you consult a lawyer if you want legal advice applicable to your situation or how the Software and this information may apply to you.
"My credit score was 553 (poor) in September 2013. I had given up. I decided to try CreditRepair.com after hearing about it on the radio. The service is so awesome; the App is awesome. They began to systematically remove negative items from my credit report and challenge others. By December 2013 my credit score had risen over 100 points to 655 (good). I am so psyched about this and can’t wait to see what my score looks like over the next two to three months. I’m telling everyone about CreditRepair.com."
It involves identifying questionable negative information on your credit reports and challenging the negative items in question. But, it can also require following up with the credit bureaus and to get the negative items from your credit reports removed. If you have been a victim of identity theft, it is highly likely that you have multiple accounts that need to be disputed.
Easily import your client’s credit reports in seconds and the system will import contact information, address, credit scores, credit inquiries and itemize all the derogatory items, one-by-one, saving you hundreds of hours of data entry every month, minimizing human error. Create dispute letters in seconds using the “point and click” dispute letter creator which allows you to automatically customize dispute letters directly off of the credit reports.
Can you count on Credit Repair Consultants to deliver? Probably not. According to the BBB, they requested documentation from the service in 2013 and 2014, to show that they were in compliance with the FTC's standards for credit repair. As of our review, the BBB still hadn't received it. We also saw that it took the company more than 6 months to respond to a customer complaint online, and that the most recent articles in the "Credit Repair News" section of the website was from nearly two years prior to our review.
"CreditRepair.com does a wonderful job on following through with promised tasks. I have been with CreditRepair.com for less than 3 months and have received better results than I have with any other credit repair services. The service representatives are well trained in customer service and it shows through their abilities to be patient and in answering questions thoroughly. Thank You!"
“A good credit repair company will scrub questionable credit report items against other laws—like the Fair Credit Billing Act, which regulates original creditors; the Fair Debt Collection Practices Act, which oversees collection agencies; and others that address medical illness, military service, student status and other life events,” Padawer said.
I responded to the ad=SCAM On craigslist. The man that spoke with an accent told me after the sign up process they would email me a list of houses. That raised my suspicions right then and there. I should of just hung up. But when i did I could NEVER get a hold of anyone, NEVER a solid answer. Nothing but a scam. i also feel this service made my already bad credit worse. 1st i got an email saying a negative was removed then i got an email saying it was back.
Avoid at all costs! Do not use them, use one of their competitors. Any of their competitors, frankly. From the get-go, everything took forever to on-board. It took them two months to set up my account, even after badgering them about it (daily) for a month, via chat. In the 6 months that I used them, they removed but a single negative remark off of my credit. 1 out of the 20 (across the three major credit bureaus). Terrible execution on their part, from their membership correspondence to their ambiguously phrased chat responses. "We're sorry, we really are..." or "Bear with us, we are trying hard for you...: Blah, blah, blah, blah, blah... They removed ONE SINGLE NEGATIVE REMARK IN 6 MONTHS!!! I spent over $1K using them and they did virtually nothing for me. Save your money and go elsewhere or call the credit bureaus yourself, as ALL THEY DO is challenge negative remarks. Their service is pointless and costly. I'm absolutely positive you'll get some bureaucratic, bull crap answer from them below my review, but know this. THEY DON'T DO THEIR JOB AND THEY MAKE UP EXCUSES and their software barely functions. I complained to their IT department 10+ times and they still didn't fix it on the 6th month of service. Just rubbish!
"My experience with CreditRepair.com is the best experience I’ve ever had. You all are truthful, you’re not phonies like most credit cleaning companies are. You all keep me posted and keep all my information accurate; I always receive updates on my credit report – what’s been deleted or any changes at all. The world should come to this company; I would assure them that this is the best cleaning company in the world that anyone could ever want to come to!"

"My experience with CreditRepair.com is the best choice ever, I’m happy I am seeing good results on my credit report. I’m so happy debts are being removed from my credit. My score is rising daily, an I am receiving letters from the creditors that confirm the removals, I can’t believe it. All I had to do was become a member with CreditRepair.com, and let them handle everything. Customer service is awesome! Someone is always available to you, they contact me according to any alert to my credit, and I will recommend any one to join CreditRepair.com. The best results, thanks!"
"I love CreditRepair.com, I was advised in April 2014 to use them by my son and dad, and they have been much help so far. I am able to track all 3 bureaus and the activity that goes on. My score is not perfect just yet, but they have removed most of the hard inquiries, which raised my score 40 points in no time. Thank you CreditRepair.com. I definitely recommend to all my friends and who ever comes across this post."

While we did find quite a few customer reviews that said their credit scores improved reliably over time using the Credit Repair service, it's hard to recommend a business that has an "F" grade at the BBB because they didn't take the time to prove that their advertised claims were legitimate. If those facts are accurate, it should be a simple process to report them and clear up the concern at the BBB. If that happens in the future, Credit Repair will probably move up in the rankings among the services we reviewed; until then, we suggest you look at some of the higher-rated companies for your credit history improvement plan.


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