Our proven process can be summarized into three steps. First, we work with our members to identify what items on their credit are unfair, inaccurate, or unsubstantiated. Then, we work with their creditors and the credit bureaus to verify these items. Finally, as we work through each item we identified earlier, we help our members manage their credit wisely.
"To everyone at CreditRepair.com. You guys are fantastic in our book! Just wanted to drop you a quick note to say thank you for all the great work you've done helping us in repairing our reports with all the bureaus. Our scores went up much faster than we expected them to and you even managed to fix several items that were not ours and that we couldn't get done ourselves. Great job thus far. Keep it up. We would be happy to recommend your service to anyone who might be in need. Have a great day and God bless."
Credit repair companies can help when debt collectors attempt to collect an expired debt you no longer legally owe. Most credit repair companies employ lawyers to assist with these processes. The company’s employees send official cease-and-desist letters to get these collectors to stop contacting you. Negotiating with creditors may help remove inaccurate or out-of-date marks from credit reports, improve credit histories and increase credit scores.
"I love CreditRepair.com, I was advised in April 2014 to use them by my son and dad, and they have been much help so far. I am able to track all 3 bureaus and the activity that goes on. My score is not perfect just yet, but they have removed most of the hard inquiries, which raised my score 40 points in no time. Thank you CreditRepair.com. I definitely recommend to all my friends and who ever comes across this post."
Credit restoration specialists have the experience and expertise to navigate even the most complicated credit situations. For example, a credit repair agency can help victims of identity theft remove derogatory marks on their credit reports that resulted from fraud. However, a legitimate credit repair company can’t remove accurate marks just because they are negative.
Avoid at all costs! Do not use them, use one of their competitors. Any of their competitors, frankly. From the get-go, everything took forever to on-board. It took them two months to set up my account, even after badgering them about it (daily) for a month, via chat. In the 6 months that I used them, they removed but a single negative remark off of my credit. 1 out of the 20 (across the three major credit bureaus). Terrible execution on their part, from their membership correspondence to their ambiguously phrased chat responses. "We're sorry, we really are..." or "Bear with us, we are trying hard for you...: Blah, blah, blah, blah, blah... They removed ONE SINGLE NEGATIVE REMARK IN 6 MONTHS!!! I spent over $1K using them and they did virtually nothing for me. Save your money and go elsewhere or call the credit bureaus yourself, as ALL THEY DO is challenge negative remarks. Their service is pointless and costly. I'm absolutely positive you'll get some bureaucratic, bull crap answer from them below my review, but know this. THEY DON'T DO THEIR JOB AND THEY MAKE UP EXCUSES and their software barely functions. I complained to their IT department 10+ times and they still didn't fix it on the 6th month of service. Just rubbish!
After you download your credit reports, it takes several hours to review them for errors. Then, you must gather documentation and draft dispute letters, which could take up to a week or more if you aren’t already familiar with your records. Depending on the item and the reason it's in your credit history, this could involve writing a short letter or performing significant amounts of research.
"I worked with a different credit repair provider approximately 10 years ago. The experience then compared to my experience now with CreditRepair.com is completely different. I am a "skeptic" and do not trust credit repair businesses easily. The representatives are professional (always) and I have the opportunity to get text and email updates on every transaction that is performed on my behalf to improve my credit score. There is nothing I can think of that is not already being done that could improve the service."
"When you first start the program after reading the previous reviews, you hope you're not the next one to get suckered. Which is how I'm feeling right now! $89.00 a month for something that shouldn't take this long. Only small improvements in credit score and already out almost $500.00 bucks. I should have chosen a different company that can deliver faster results instead of milking my wallet month to month. They sound good on radio and in other advertisement, but the actual results don't live up to the HYPE!!!!!! It shouldn't take this long to get the maximum results."
"I had no hope. I thought I would never be able to build my credit; I could not even get approved for a gas card. CreditRepair.com turned all of that around with their equipped skills and fast attacking methods; my credit is finally getting where I want it and now I'm looking into buying a house... CreditRepair.com is a team that makes dreams come true. Thank you CreditRepair.com!!!"
"I don't usually believe in all I see on TV or listen in the radio but this credit repair is the truth, I was all by my self with no idea what to do, working 6 days per week and making good money but with an awful credit score. There were bums with better credit than me, until I came in contact with this wonderful CreditRepair.com. In just 2 months I started to see great results, thanks CreditRepair.com."
Credit Repair Consultants also proudly proclaims that they offer a refund policy on your monthly fees. The catch? You have to be a customer for a full 12 months before you can request an evaluation of your account; if the service has successfully removed or improved your account, you may not get a refund at all. They will claim a credit of $60 for every deleted or improved item on your credit report, and then compare it to the fees you've paid. In other words, if you've paid for 12 months at nearly $60 and they've removed or improved 12 things on your credit report, you're not entitled to anything back.
In addition, TurboDispute provides you with an efficient payment system integration (Stripe and Authorize) that allows you to connect your CRM account to your own merchant gateway and charge your customers when you create an invoice. With a “Pay By Credit Card” button appearing on every invoice, your clients can pay their invoice via their web portal. (Simply sign on to stripe.com and signup for an account).
Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.