I first talked too Customer service rep. J. C. She did an EXCELLENT!!! Job giving me information & helping me figure out what I could do to solve my Questions about disputes on my Credit Report.Also explaining everything Credit Repair.com does.She was Awesome!!! Then when i called to speak with Andrea in Member Services she was also very helpful Nice Knowledgeable in Everything about Credit Repair.com THANKS TEAM MEMBERS!!!! You're GREAT!!!
Credit Repair Consultants also proudly proclaims that they offer a refund policy on your monthly fees. The catch? You have to be a customer for a full 12 months before you can request an evaluation of your account; if the service has successfully removed or improved your account, you may not get a refund at all. They will claim a credit of $60 for every deleted or improved item on your credit report, and then compare it to the fees you've paid. In other words, if you've paid for 12 months at nearly $60 and they've removed or improved 12 things on your credit report, you're not entitled to anything back.
When considering the fees, it’s important to weigh what you’re getting in return. According to the Federal Trade Commission (FTC), credit repair firms can’t legally do anything for you that you can’t do for yourself. You just have to be willing to spend the time reviewing your credit reports for negative or inaccurate information, reaching out to the credit bureaus to dispute that information, and following up on those disputes to make sure they’re being investigated.
Can you count on Credit Repair Consultants to deliver? Probably not. According to the BBB, they requested documentation from the service in 2013 and 2014, to show that they were in compliance with the FTC's standards for credit repair. As of our review, the BBB still hadn't received it. We also saw that it took the company more than 6 months to respond to a customer complaint online, and that the most recent articles in the "Credit Repair News" section of the website was from nearly two years prior to our review.
Advertiser Disclosure: The credit card offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation, however, the compensation does not impact how or where the products appear on this site. The offers on the site do not represent all available financial services, companies, or products.
"I started using this program 11 months ago and the results have been amazing! The small monthly fee is worth the work CreditRepair.com does and their customer service is always great! My 503 score 11 months ago is now 647 and only getting better! If you are having issues with your credit don’t stress and use CreditRepair.com, I highly recommend it!"
Of course, if keeping accounts open and having credit available could trigger additional spending and debt, it might be more beneficial to close the accounts. Only you know all the ins and outs of your financial situation, and like thumbprints, they're different for each person. Make sure you carefully evaluate your situation; only you know what can work best for your financial outlook.