We got even more confused when reading through the company's return and refund policy. It talks about returning software to Pyramid - but every description of the service says that it can all be accessed online. Why would they be shipping software to their customers - and would their customers install it with no clear explanation as to what it's used for?
"My experience was initially great until I had a medical emergency and had to cancel my account. I cancelled my account and was told that the following payment would still be drafted of $89. As of the date that I cancelled I was unable to access my account although I was being charged another $89. I would not recommend any company that does not have a fair cancellation policy. I cancelled my account with Equifax and was still able to access my account and was not charged any extra fees."
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Of course, if keeping accounts open and having credit available could trigger additional spending and debt, it might be more beneficial to close the accounts. Only you know all the ins and outs of your financial situation, and like thumbprints, they're different for each person. Make sure you carefully evaluate your situation; only you know what can work best for your financial outlook.