The Credit Pros have some indicators of a good reputation: an "A+" rating as an accredited business with the BBB, along with some positive customer comments. We also like that they offer a solid satisfaction/refund policy: you can cancel your service at any time, and you can get a full refund if they don't force the removal of any errors on your credit history within the first 90 days of your service.
On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.
"CreditRepair.com is about the only email I look forward to receiving weekly. I am so grateful and amazed how CreditRepair.com has made an impact not only on my credit but also in my life, I can breathe again, and the past mistakes are behind me. Thank you to all the Staff that works hard to accomplish the results I was hoping for! P.S. I love the online chat, quick and easy."
Credit Assistance Network is one of the few credit repair providers that offers a pay-as-you-go pricing structure. You'll make an initial payment of $179 (or $279 for a couple), which gets you access to one -on-one consultations with a certified FICO professional, debt validation/goodwill letters to creditors, cease and desist letters to collection agencies, and unlimited disputes. From there, you'll be charged for every deletion CAN is able to achieve on your account - $50 for confirmed deletions per bureau, and $70 for deletions from public records. That could add up very quickly, if you have multiple issues on your credit history.
"My experience with CreditRepair.com is the best choice ever, I’m happy I am seeing good results on my credit report. I’m so happy debts are being removed from my credit. My score is rising daily, an I am receiving letters from the creditors that confirm the removals, I can’t believe it. All I had to do was become a member with CreditRepair.com, and let them handle everything. Customer service is awesome! Someone is always available to you, they contact me according to any alert to my credit, and I will recommend any one to join CreditRepair.com. The best results, thanks!"
"Was really pleased with the service that I received. I worked with them for a period of 4 months and my score improved well over 100 points. They eliminated a lot of outdated and incorrect information that was hurting my score. The process was really easy and efficient! I highly recommend Credit Glory for anyone who needs help repairing their credit and raising their score! "
"My experience was initially great until I had a medical emergency and had to cancel my account. I cancelled my account and was told that the following payment would still be drafted of $89. As of the date that I cancelled I was unable to access my account although I was being charged another $89. I would not recommend any company that does not have a fair cancellation policy. I cancelled my account with Equifax and was still able to access my account and was not charged any extra fees."
"I love CreditRepair.com, I was advised in April 2014 to use them by my son and dad, and they have been much help so far. I am able to track all 3 bureaus and the activity that goes on. My score is not perfect just yet, but they have removed most of the hard inquiries, which raised my score 40 points in no time. Thank you CreditRepair.com. I definitely recommend to all my friends and who ever comes across this post."
From there, Credit Repair's experts work with credit companies to implement your plan, and then they verify with the credit bureaus to make sure that those changes actually take effect. You can track your progress through your personal online dashboard and a mobile app, where you'll also see your score tracker and analysis of the changes to your credit profile.
Credit repair.com is on time they are legit an about thier business an if your a client you are definitely 1st priority an they will make sure that you are satisfied they trive for your satisfaction an they do a good job at it !! in just a month a negative item was removed from my credit report an i was blown away from the quick services !! believe me if your looking to better yourself by improving your credit an witness your credit score surge from the low 500's to the high 600's or more an to move forward in life with future plans that a bad credit score would hinder you from doing, an also make positive changes in your life credit repair.com in my opinion would be the choice to get started moving forward.
First rate credit repair services with CreditRepair.com. Tons of useful services to help improve credit ratings. Their service support group gives you the peace of mind that these services are worth it. Great satisfaction in their claims that do come true. Trust in CreditRepair.com and you will see great improvement-I have! Their service people are among the best in the industry-real pros.
Essentials: for a one-time fee of $69 and monthly fees of $69, you'll get the basics of a personal case advisor, personalized dispute options, and an online dispute manager for tracking everything you submit to the various bureaus, agencies, and so forth. You'll also get access to financial management tools to help you budget for savings and paying down your debts.
"My experience with CreditRepair.com has been good and effective, considering the bad situation of my credit. What they advertise they will do is true. So far, I'm satisfied. In past years I've worked on credit repair and know how tedious it is & how tenacious you must be. Now, it is almost impossible to keep up with. They changed the rules. CreditRepair.com has taken all that 'work' on and so far, has been worth it."
Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.