In an industry like credit repair, reputation is everything when choosing which service to use. In that regard, Pyramid comes up short. To find out their track record with the BBB, we had to find them under their alternate business name, Credit Concierge Services LLC. The BBB lists that business as "NR" (No Rating) status until more data comes in; when we found that listing, there was only one review posted and it was negative. We found just over four dozen mostly-positive reviews specifically for Pyramid around the web, but in an age where we know that customer reviews can be faked (unlike what you find on TopConsumerReviews.com!), it's hard to know which ones are truthful without trusted validation like the BBB.
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Pyramid did not blow us away with the description of their services. Who do they contact to submit disputes? How quickly do they follow up? Which types of circumstances do they help with? Most of their competitors offer lengthy lists of exactly which types of disputes they draft and what to expect from the service; Pyramid's answers were vague at best.
If you are thinking of starting your own credit repair business, there are many factors to take into consideration before joining the growing industry of credit repair. With the economy rates as low as they are, the need for credit repair advisors and credit repair businesses are growing quickly. Begin by first researching all of the numerous state and federal laws in accordance to starting a credit repair business. Become acquainted with the CROA (Credit Repair Organizations Act), as well as your state’s legislation, licensing and bonding laws regarding credit repair business operation. Finally, educate yourself on all credit related topics that will help you succeed in the credit repair industry.
"When I called CreditRepair.com my credit was really bad from being young and not knowing the value of good credit and paying bills on-time. I started to research how to fix it and came across their website so I decided to call. My credit score when I called was a 513 and is now in the 650 range. They have gotten 32 out of 40 negative items removed and I couldn’t be happier. Hopefully when the last 8 are removed it will be over 720! That’s my goal!"
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"In MY experience (of course you decide for yourself), the company is great and responsive for erroneous things that really should come off and that can be taken care of in the first month with the first set of challenges. I made the mistake of letting them convince me to keep on allowing them to challenge and re-challenge the same issues, with no progress made and considerable expenditure on my part. Be aware of the other ramifications of having these "challenges" on your record that they don’t tell you about. Good luck!"
eCreditAttorney's pricing is simple: $29 per month. For that fee, your credit repair service should include addressing late payments, collections, bankruptcies, tax liens, repossessions, judgments, foreclosures, charge-offs, garnishment, even identity theft/fraud. You're expected to provide a current copy of your most recent, updated credit report; it's not included with the fees that you pay. Side note: the link provided by eCreditAttorney for their "preferred credit score provider" took us to an invalid page - not very encouraging.
The Credit Pros have some indicators of a good reputation: an "A+" rating as an accredited business with the BBB, along with some positive customer comments. We also like that they offer a solid satisfaction/refund policy: you can cancel your service at any time, and you can get a full refund if they don't force the removal of any errors on your credit history within the first 90 days of your service.

Some of your creditors and lenders might report only to one of the credit bureaus. And, since credit bureaus don’t typically share information, it’s possible to have different information on each of your reports. Ordering all three reports will give you a complete view of your credit history and let you repair your credit at all three bureaus instead of just one. 
"When I first started with CreditRepair.com my credit was in poor shape with a few collection accounts that I was not aware of. I was looking for a home mortgage loan and was sure it would never get it approved based on my scores, but in less than 3 months, and with the help of CreditRepair.com, almost all of the negative items were removed and I was able to get my loan. Thanks for the help."
You can also get your free Experian credit score and a credit report card that are updated every 14 days on Credit.com. Your credit report card shows where you stand in the five key areas that make up your score—payment history, credit utilization, account mix, credit age and inquiries. Your report card also gives you tips on how to improve your standing in each area if needed. And checking your report card and score doesn’t hurt your credit in any way.
This company is bad and I mean BAD in the worst sense. They sent out a letter to one of the creditors I wasn't concerned about, but it ended up in my mail box because it was sent to the wrong address. Yes, my snail mail box. They had sent it as if I was the one who wrote the letter and as if I was only 6yrs old, seriously it was so bad I thought it must be from someone who had hacked my account. The letter was sent to my bank who I have a very good relationship with. I waited a few days and called credit repair and asked if this was from them, I was told it was. I then asked if they had their kid write the letter and was told that's just how they send out the letters because it confuses the creditor, what??? I told them there was only 2 creditors I wanted to rid from my reports but for some reason they decided what I wanted and was paying for was not what they wanted, who is paying the bill here? I am!! You do what I say to do and what you don't do is send letters to wrong addresses so they don't end up in my mail box! I wish there was a way to add an attachment here I'd show the pathetic letter they sent which is the very same they send out for everyone. 1 star is 10 too high for this or any other so called credit repair company. Don't waste money on something you can do yourself. Just look at the pathetic responses they give to the above complaints.
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In an industry like credit repair, reputation is everything when choosing which service to use. In that regard, Pyramid comes up short. To find out their track record with the BBB, we had to find them under their alternate business name, Credit Concierge Services LLC. The BBB lists that business as "NR" (No Rating) status until more data comes in; when we found that listing, there was only one review posted and it was negative. We found just over four dozen mostly-positive reviews specifically for Pyramid around the web, but in an age where we know that customer reviews can be faked (unlike what you find on TopConsumerReviews.com!), it's hard to know which ones are truthful without trusted validation like the BBB.
On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.

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If you find information that is incorrect, you can file a dispute. Remember too, that items on your credit report that you don't recognize could also be potential signs of fraudulent activity — someone working to secure credit in your name for their own use. Make sure you're clear on items that could potentially be fraudulent, versus those that may simply be inaccurate.
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