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Credit Repair Consultants also proudly proclaims that they offer a refund policy on your monthly fees. The catch? You have to be a customer for a full 12 months before you can request an evaluation of your account; if the service has successfully removed or improved your account, you may not get a refund at all. They will claim a credit of $60 for every deleted or improved item on your credit report, and then compare it to the fees you've paid. In other words, if you've paid for 12 months at nearly $60 and they've removed or improved 12 things on your credit report, you're not entitled to anything back.
"Since I reached adult hood my credit has been poor due to having a serious medical condition and being raised in a struggling family without proper medical insurance. Even though I've worked hard my whole life I could never get a handle on my credit situation and never had the opportunity to prove my credit worthiness. Desperate to have good credit I've been taken by scams promising to clean my credit up and after thousands of dollars I've seen no change. Reluctantly I allowed CreditRepair.com to help me with their promise to clean my credit up and they are doing just that! In just a couple months they've proven they stand by their word! My credit score has jumped from the very weak 400's to 620 and they're not done yet! Finally I can see the light at the end of the tunnel! Thank you, CreditRepair.com!"
"My credit before I found CreditRepair.com on a TV commercial was way low - like in the 300’s. I had liens and 12 yr. old stuff. When I talked to a consultant they explained why they were still on my credit report, & I liked the answer. Since then my credit has doubled & I was able to get a Visa & a gas card, which I couldn’t before so thank you CreditRepair.com"
"When I first started with CreditRepair.com my credit was in poor shape with a few collection accounts that I was not aware of. I was looking for a home mortgage loan and was sure it would never get it approved based on my scores, but in less than 3 months, and with the help of CreditRepair.com, almost all of the negative items were removed and I was able to get my loan. Thanks for the help."
On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.
"My credit score was 553 (poor) in September 2013. I had given up. I decided to try CreditRepair.com after hearing about it on the radio. The service is so awesome; the App is awesome. They began to systematically remove negative items from my credit report and challenge others. By December 2013 my credit score had risen over 100 points to 655 (good). I am so psyched about this and can’t wait to see what my score looks like over the next two to three months. I’m telling everyone about CreditRepair.com."
"I must say that even though I had signed up with the service, at first there was slight skepticism as to whether or not they would provide the level of service promised. They have a believer out of me. In less than three months I have seen my credit score jump from 638 to 708. This is due to their dogged persistence in having negatives removed from my credit report. I initially decided that I would cancel my subscription in three months if I was not satisfied. I will recommend their service to any and everyone I know. THANK YOU CREDITREPAIR.COM!!!"
"I like that some things are coming off but I don't like the fact that sometimes only one negative item is being challenged at a time. I also don't like that some of the things that are being disputed are not showing as being challenged and show as pending and the rep can't explain why or fix it. I will do this only for a few more months and see if anything changes. I have several family and friends waiting for my feedback before using this service so we will see how it goes."
"In MY experience (of course you decide for yourself), the company is great and responsive for erroneous things that really should come off and that can be taken care of in the first month with the first set of challenges. I made the mistake of letting them convince me to keep on allowing them to challenge and re-challenge the same issues, with no progress made and considerable expenditure on my part. Be aware of the other ramifications of having these "challenges" on your record that they don’t tell you about. Good luck!"
"This company is amazing! They are nowhere near like other companies who claim to clean your credit and all they do is take your money and run! They are very professional and show interest in their customers. I have seen major changes in my credit report in these last 5 months and am very excited to see how my report will look by the time a year hits! I would recommend them to anyone and everyone who is struggling with credit issues. I can’t wait to be able to purchase my new home! Keep up the excellent work!"
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Using a reputable credit repair company puts you back in control of your financial reputation. These services work on your behalf to reduce or eliminate any negative factors in your credit history, working directly with collection agencies, creditors, and even with the three primary credit bureaus. With the help of a credit repair company, you can improve your score and even put a stop to negative information being reported on your accounts. Most services take several months before you see measurable results on your credit report, so adjust your expectations accordingly.
We got even more confused when reading through the company's return and refund policy. It talks about returning software to Pyramid - but every description of the service says that it can all be accessed online. Why would they be shipping software to their customers - and would their customers install it with no clear explanation as to what it's used for?
"I am proud to have CreditRepair.com working on my behalf. Every person I’ve talked to has been very helpful as well as courteous and goes the extra mile to answer any and every question or concern that I have. CreditRepair.com has done a 5 star job at training their associates and they do their job well. This makes me glad to have joined with you in helping me get my life back on track. THANK YOU AND BEAUTIFUL JOB!"
Many credit repair leads fall flat when too much time is invested trying to acquire the client. Through the ability to digitally sign credit repair agreements, your company can keep a stronger hold on your potential client’s attention. Advanced setting management: TurboDispute software provides separate settings to control different aspects of your business. You have dashboards for Customer Management, Referral Management, Affiliate Management, Account Management and Dispute Letter Management as well as Software Customization.