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Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.
"At first I was amazed with seeing how many items were being removed from my credit report, but at the same time I noticed CreditRepair.com was showing one score, but when it was time to pull my report and score again, they didn't even come close to what credit repair was showing. That was very frustrating to me. I joined November 2013 until July 2014, and sacrificed the $89 a month. I was with the program 8 months. I possibly would join again."

How much you spend on credit repair depends on how involved you want to be in the process. If you hire a credit repair company, expect to pay a setup fee of up to $100 and monthly service fees of up to $150 for as long as six months. If you invest the time to repair your credit on your own, the credit repair process is free. Credit repair software that costs between $30 and $400 can help you draft letters to creditors and credit bureaus.

"I was very skeptical when we first started with CreditRepair.com and didn’t think they could do too much to help me but we’ve been with them for 2 years now and have seen over a 200 point improvement. For the first time ever I was able to get a loan with the lowest interest rate and when they told me that I asked if they had the right person. I work 60+ hour workweeks and so for me, working with CreditRepair.com was exactly what I needed. I don’t have time to work on my credit by myself but when I put it in their hands, they took care of everything for me and made it so simple for me with little to no effort on my part. I would recommend CreditRepair.com to anyone I know that needs help with their credit. It has been an amazing experience for me and my wife."
Consider looking for a credit repair company that also offers credit monitoring with fraud protection and identity theft alerts. Identity theft can happen at any time, and many credit repair companies recommend ongoing credit monitoring services to catch problems early. Monitoring credit for inaccuracies makes it easier to address problems before they damage your credit profile.
Essentials: for a one-time fee of $69 and monthly fees of $69, you'll get the basics of a personal case advisor, personalized dispute options, and an online dispute manager for tracking everything you submit to the various bureaus, agencies, and so forth. You'll also get access to financial management tools to help you budget for savings and paying down your debts.

"I had virtually had nowhere to turn as I tried to reconstruct this area of my life until I began to search the net for solutions. I spoke with a representative of CreditRepair.com and was immediately assured that this was the safest and legal approach to resolving my credit issues. What I really like is the daily update and the activity being reported."


Unfortunately, Credit Repair has lost some credibility within the industry. Why? According to the Better Business Bureau, the company was asked to prove their claims that the average customer sees progress every month while using their services - even seeing improvements in the neighborhood of 7% of questionable credit report negatives being taken off their credit reports every 30 days. As of the date of our review, the BBB was still reporting that they had not received proof of those advertising claims. Those claims are still prominently featured on the Credit Repair website.
"I just can’t explain the way you guys are making me feel every single day. My life has changed tremendously and I have you to thank for it. Thank you CreditRepair.com for making me become a better human. Without your help an support I don't know where I would be! I’m so excited that I have chosen you guys to help me restore my credit. Thank you Sincerely"
"I must say that even though I had signed up with the service, at first there was slight skepticism as to whether or not they would provide the level of service promised. They have a believer out of me. In less than three months I have seen my credit score jump from 638 to 708. This is due to their dogged persistence in having negatives removed from my credit report. I initially decided that I would cancel my subscription in three months if I was not satisfied. I will recommend their service to any and everyone I know. THANK YOU CREDITREPAIR.COM!!!"
"When I called CreditRepair.com my credit was really bad from being young and not knowing the value of good credit and paying bills on-time. I started to research how to fix it and came across their website so I decided to call. My credit score when I called was a 513 and is now in the 650 range. They have gotten 32 out of 40 negative items removed and I couldn’t be happier. Hopefully when the last 8 are removed it will be over 720! That’s my goal!"
There are no overnight fixes when it comes to your credit, and repair is no exception. Depending on the type, and number, of items on your report you wish to dispute, repair can take anywhere from six weeks to more than a year. No credit repair agency can give you a “30-day guarantee” to solve all of your problems — not only is it unlikely, it’s illegal.
Looking at MSI's "C" grade with the Better Business Bureau, you may be surprised to find them ranked where they are in our review. Here's what we found: across hundreds of independently-verified reviews on other sites, MSI proved to be extremely responsive to their customers, both those that were extremely satisfied with their credit repair results and those who gave one-star reviews. And, most of the low reviews appeared to have been written in error or maliciously, even by customers who had no record of ever being paying clients of MSI. From our vantage point, MSI Credit Solutions stands by their service, issues refunds when they can't deliver, and takes the time to personally respond to each client. You won't find that kind of mom-and-pop service with any other credit repair company we examined.
“A good credit repair company will scrub questionable credit report items against other laws—like the Fair Credit Billing Act, which regulates original creditors; the Fair Debt Collection Practices Act, which oversees collection agencies; and others that address medical illness, military service, student status and other life events,” Padawer said.

Credit Repair Consultants also proudly proclaims that they offer a refund policy on your monthly fees. The catch? You have to be a customer for a full 12 months before you can request an evaluation of your account; if the service has successfully removed or improved your account, you may not get a refund at all. They will claim a credit of $60 for every deleted or improved item on your credit report, and then compare it to the fees you've paid. In other words, if you've paid for 12 months at nearly $60 and they've removed or improved 12 things on your credit report, you're not entitled to anything back.

You're also entitled to a free credit report if you've been turned down for credit because of something on your credit report, if you're currently receiving government assistance, if you're unemployed and plan to look for a job soon, or if you think you've been a victim of credit card fraud or identity theft. Some states even have laws that let you get an additional free credit report each year. All these free credit reports should be ordered directly through the credit bureaus.
"My credit before I found CreditRepair.com on a TV commercial was way low - like in the 300’s. I had liens and 12 yr. old stuff. When I talked to a consultant they explained why they were still on my credit report, & I liked the answer. Since then my credit has doubled & I was able to get a Visa & a gas card, which I couldn’t before so thank you CreditRepair.com"
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All plans include 1-on-1 consultations with a certified FICO professional, unlimited disputes, letters to creditors, and pulling your credit report. You should expect it to take up to 60 days to receive your credit report - which also means that you may not see any changes to your credit history for the first two months that you're a client. Keep that in mind as you decide whether you want to be a per-month or pay-as-you-go customer

A number of businesses claiming to do credit repair have sprung up over time, and while some may provide services that can assist consumers, the actual results of their efforts may be questioned. In some cases, credit repair may require legal as well as financial expertise. Depending on the extent of the problem, it may require simply cleaning up misunderstandings, while in other cases professional intervention is needed.
From there, Credit Repair's experts work with credit companies to implement your plan, and then they verify with the credit bureaus to make sure that those changes actually take effect. You can track your progress through your personal online dashboard and a mobile app, where you'll also see your score tracker and analysis of the changes to your credit profile.

"I trust CreditRepair.com and I stand by them with everything I have. I have not been disappointed and I believe that they work each case/customer with the professionalism and knowledge of getting the job done. I recommend CreditRepair.com to anyone who needs fast and great results with all seriousness. Thank you CreditRepair.com, I owe you so much more with what you have done so far."
"My experience with CreditRepair.com is the best experience I’ve ever had. You all are truthful, you’re not phonies like most credit cleaning companies are. You all keep me posted and keep all my information accurate; I always receive updates on my credit report – what’s been deleted or any changes at all. The world should come to this company; I would assure them that this is the best cleaning company in the world that anyone could ever want to come to!"

Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.

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