On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.
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"I went and got a new car in Feb 2013 signed the contract and drove off with my new car. A few weeks later I get a call that the financing had fell through or that's what I was told so I returned the car after realizing it wasn't worth it with an interest rate at 22%. I decided to go ahead and start the process of having a house built but found out my credit score had been knocked down by 100 points so I called CreditRepair.com. I'm so happy with the outcome - I can't wait to see my results for the month of April."
Credit Saint offers a money-back guarantee that is above-average: if you don't see any negative items deleted from your credit history in the first 90 days of service, you are eligible to request a full refund of any fees paid. Customers should expect it to take up to two months for those deletions to start appearing in their online portal, and the terms of the guarantee require the client to send in any requested documentation or other updates in a timely fashion.
We're still of the opinion that they have something to offer when it comes to credit repair, so we'll get to their packages shortly. First, however, it's important to understand two things: their fees have nearly doubled over the last five years, which could be related to having reached a settlement in Maryland over allegations of not conducting their business properly with respect to all legal requirements within the industry. This changed their grade with the Better Business Bureau; at the time of our last review, Lexington Law enjoyed a respectable "A-", but during our most current survey of their services they were designated as "Not Rated" while the BBB reevaluates their score.
With the elimination of downloadable credit repair software, companies found themselves with an old program in a new age world. Most credit repair software programs were made to facilitate 32-bit computers, which have now become a thing of the past. Having updated computer systems are a must when it comes to operating a successfully growing credit repair businesses, and outdated software will only inhibit and restrain your advancement.

Advanced customer management tool allows for your company to work together as a team to manage every single customer. You can add new customers and leads within seconds—once again, just a few clicks is all it takes. In addition, you can capture online leads directly from your site or blog by simply pasting a web form code onto your site using our “Web Lead Form” feature. The sign ups will be sent directly to you as new leads table, where your staff can follow up with future customers.
"When you first start the program after reading the previous reviews, you hope you're not the next one to get suckered. Which is how I'm feeling right now! $89.00 a month for something that shouldn't take this long. Only small improvements in credit score and already out almost $500.00 bucks. I should have chosen a different company that can deliver faster results instead of milking my wallet month to month. They sound good on radio and in other advertisement, but the actual results don't live up to the HYPE!!!!!! It shouldn't take this long to get the maximum results."
"I trust CreditRepair.com and I stand by them with everything I have. I have not been disappointed and I believe that they work each case/customer with the professionalism and knowledge of getting the job done. I recommend CreditRepair.com to anyone who needs fast and great results with all seriousness. Thank you CreditRepair.com, I owe you so much more with what you have done so far."

Consider looking for a credit repair company that also offers credit monitoring with fraud protection and identity theft alerts. Identity theft can happen at any time, and many credit repair companies recommend ongoing credit monitoring services to catch problems early. Monitoring credit for inaccuracies makes it easier to address problems before they damage your credit profile.
Digging around a little more, though, we were left with some question marks. First, several places on the site refer to a 6-month, prepaid package plan that comes with a 6-month guarantee but this isn't listed on the Pricing page. Then, we were happy to see lots of informative articles on the Credit Resource Section - but disappointed to find that the Regulations page was totally blank.
Many credit repair leads fall flat when too much time is invested trying to acquire the client. Through the ability to digitally sign credit repair agreements, your company can keep a stronger hold on your potential client’s attention. Advanced setting management: TurboDispute software provides separate settings to control different aspects of your business. You have dashboards for Customer Management, Referral Management, Affiliate Management, Account Management and Dispute Letter Management as well as Software Customization.
"I'm very happy with my results, and I'm a new member. I have seen results with my first month with CreditRepair.com. I'm very pleased with the customer service, they are friendly, and they make sure I understand the steps, and how important it is to have good credit. I want to thank you for your service, and assisting me with questions and concerns."
Brittney Mayer is a credit strategist and contributing editor for BadCredit.org, where she uses her extensive research background to write comprehensive consumer guides aimed at helping readers make educated financial decisions on the path to building better credit. Leveraging her vast knowledge of the financial industry, Brittney’s work can be found on a variety of websites, including the National Foundation for Credit Counseling, US News & World Report, NBC News,TheSimpleDollar.com, CreditRepair.com, Lexington Law, CardRates.com, and CreditCards.com, among others.
In some cases, it's difficult to determine what to include as far as supporting documentation goes—that’s another way a credit repair company can help. For example, if you’re a victim of identity theft and a fraudulent account appears on your credit report, it can be tough to prove it isn’t yours because you don’t have any documents that relate to the account.
"When I first started with CreditRepair.com my credit was in poor shape with a few collection accounts that I was not aware of. I was looking for a home mortgage loan and was sure it would never get it approved based on my scores, but in less than 3 months, and with the help of CreditRepair.com, almost all of the negative items were removed and I was able to get my loan. Thanks for the help."
"I just want to say how great it is working with CreditRepair.com and how much hope you guys have given me. You have made great strides in just a few short months and I am sure to reach my goal before this year is over. Whenever I call, and I call a lot, you are never too busy to talk to me and I knew from the very first interview that you truly care about your customers. With all my heart I am truly grateful."
"Other than a simple misunderstanding with a recommendation to scoresense.com, my overall experience has been very good. This website helped my score immensely. Being a firefighter, I was embarrassed when trying to get a loan with such a poor credit score when it should have been much higher. Now I am much more confident when I walk into the bank for any reason. CreditRepair.com truly put credit monitoring and evaluation on my personal radar. Thank-you."
"I’ve been with credit repair for 3 months and I’m truly amazed of what they have done by far. I still have some challenges but by far I’m impressed and satisfied as to what they have done now. I promised to be more responsible when this road is over and I’m so happy that I’m getting a second chance to prove I’m credit worthy instead of a flake. Thank you CreditRepair.com."
Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.
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