We got even more confused when reading through the company's return and refund policy. It talks about returning software to Pyramid - but every description of the service says that it can all be accessed online. Why would they be shipping software to their customers - and would their customers install it with no clear explanation as to what it's used for?
Can you count on Credit Repair Consultants to deliver? Probably not. According to the BBB, they requested documentation from the service in 2013 and 2014, to show that they were in compliance with the FTC's standards for credit repair. As of our review, the BBB still hadn't received it. We also saw that it took the company more than 6 months to respond to a customer complaint online, and that the most recent articles in the "Credit Repair News" section of the website was from nearly two years prior to our review.
"So far my experience with CreditRepair.com resulted in positive results. They have been working non-stop to help me repair my credit scores. I have hopes that in a few short months my score will continue to increase (which it has been steadily thanks to CreditRepair.com) so I will be able to start looking for my new home before the end of the year."

While we did find quite a few customer reviews that said their credit scores improved reliably over time using the Credit Repair service, it's hard to recommend a business that has an "F" grade at the BBB because they didn't take the time to prove that their advertised claims were legitimate. If those facts are accurate, it should be a simple process to report them and clear up the concern at the BBB. If that happens in the future, Credit Repair will probably move up in the rankings among the services we reviewed; until then, we suggest you look at some of the higher-rated companies for your credit history improvement plan.
Copyright © 2020 Credit Glory, Inc. All rights reserved. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. Credit Glory, Inc does not provide legal advice. Credit Glory, Inc does not guarantee the permanent removal of verifiable tradelines. Credit Glory, Inc requires active participation from its clientele regarding requested documents and information, including investigation results for the sought-after outcome of a healthy, accurate credit report. Individual results may vary.

"Without a doubt I was at the end of my rope and profoundly desperate to turn my credit score around. I was tempted to consult with individuals who were promising and guaranteeing quick results for an astronomical fee. After speaking with a CreditRepair.com representative, I felt comfortable and was willing to give them the opportunity to assist me and I have been exceptionally satisfied with their service."
You'll notice this customized focus from the very start - because even their initial fees depend on the complexity of your credit history. We suggest you take advantage of their complimentary consultation, to get a more exact figure for what MSI's services will cost you. Expect that your set-up fees will be a minimum of $30. You'll also pay a monthly fee of $98 if you're working with them as an individual, or $138 if applying for credit repair services as a couple.
By clicking 'Submit Information' I agree by electronic signature to: (1) be contacted by credit repair or credit repair marketing by a live agent, artificial or prerecorded voice,and SMS text at my residencial or cellular number, dialed manually or by autodialer, and by email (consent to be contacted is not a condition to purchase services); and (2) the Privacy Policy and Terms of Use (including this arbitration Provision).
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