Credit repair is the process of disputing negative marks on credit reports to get them removed, which raises your credit score. Credit histories often contain inaccurate or invalid items that damage your score. If you check your credit and your score is lower than you anticipated, it could be because of incorrect information on your credit reports.
*Ranking information is based on a compilation of reviews from the following third-party review sites: Bestcompany.com, Credible.com, BadCredit.org, and TheCreditReview.com. Credit.com has examined each review on the third-party sites listed and compared those sites' findings with the individual credit repair services' websites to derive the Credit.com reviews shown here.
We got even more confused when reading through the company's return and refund policy. It talks about returning software to Pyramid - but every description of the service says that it can all be accessed online. Why would they be shipping software to their customers - and would their customers install it with no clear explanation as to what it's used for?
In an industry like credit repair, reputation is everything when choosing which service to use. In that regard, Pyramid comes up short. To find out their track record with the BBB, we had to find them under their alternate business name, Credit Concierge Services LLC. The BBB lists that business as "NR" (No Rating) status until more data comes in; when we found that listing, there was only one review posted and it was negative. We found just over four dozen mostly-positive reviews specifically for Pyramid around the web, but in an age where we know that customer reviews can be faked (unlike what you find on TopConsumerReviews.com!), it's hard to know which ones are truthful without trusted validation like the BBB.
"This company is amazing! They are nowhere near like other companies who claim to clean your credit and all they do is take your money and run! They are very professional and show interest in their customers. I have seen major changes in my credit report in these last 5 months and am very excited to see how my report will look by the time a year hits! I would recommend them to anyone and everyone who is struggling with credit issues. I can’t wait to be able to purchase my new home! Keep up the excellent work!"
"I recently started working with CreditRepair.com and I am already SO happy that I did! They are working hard and have already made a positive impact on my credit report. They helped remove negative items from my credit report that shouldn't have been there. This directly caused an increase in my credit score! I called their customer support line the other day and they were easy to talk to, the guy was VERY friendly and easy to understand, and in a country full of terrible customer service, CreditRepair.com's customer service definitely gets an A+! The price they ask for their services is more than fair. I am very pleased with the service that I have received so far from CreditRepair.com and I will definitely recommend them to my friends. "
"Im blown away by this company! I am 26 years old I needed to repair my credit from bad choices I made when I was younger. I came across CreditRepair.com and I can say I did a great job choosing this company! I have only been in their program for three weeks and i've already seen negative items removeds from my report. I am so pleased with this company. If you are looking for real help I highly suggest to choose this company. This is coming from a 26 year old. So, trust me its worth the money. They do all the work for you. Thank you CreditRepair.com for putting my life back on track!"
The cloud-based credit repair software is simply more productive and affordable. Downloadable software can be expensive, unreliable and the prices will only increase as your business grows. But with this cloud-based online software, your company can continue to grow, and you will simply continue the routine of opening a browser and logging in. Aside from its competitive price, you can rest assured you will never experience crashes with 99.9% uptime. You don’t want software that starts bugging out every few days. This program has 99.9% uptime, which means you don’t need to worry about losing time and money. In addition, your data will be backed up on a secure backup server as you work.
Credit restoration specialists have the experience and expertise to navigate even the most complicated credit situations. For example, a credit repair agency can help victims of identity theft remove derogatory marks on their credit reports that resulted from fraud. However, a legitimate credit repair company can’t remove accurate marks just because they are negative.
"CreditRepair.com is about the only email I look forward to receiving weekly. I am so grateful and amazed how CreditRepair.com has made an impact not only on my credit but also in my life, I can breathe again, and the past mistakes are behind me. Thank you to all the Staff that works hard to accomplish the results I was hoping for! P.S. I love the online chat, quick and easy."
"I love CreditRepair.com, I was advised in April 2014 to use them by my son and dad, and they have been much help so far. I am able to track all 3 bureaus and the activity that goes on. My score is not perfect just yet, but they have removed most of the hard inquiries, which raised my score 40 points in no time. Thank you CreditRepair.com. I definitely recommend to all my friends and who ever comes across this post."
The Credit Repair Organizations Act, or CROA, makes it illegal for credit repair companies to lie about their services and results, and sets some additional rules. If you think you might be the victim of a credit repair scam, or if you’ve had other issues with a credit repair company, you can submit a complaint to the Consumer Financial Protection Bureau.
We're still of the opinion that they have something to offer when it comes to credit repair, so we'll get to their packages shortly. First, however, it's important to understand two things: their fees have nearly doubled over the last five years, which could be related to having reached a settlement in Maryland over allegations of not conducting their business properly with respect to all legal requirements within the industry. This changed their grade with the Better Business Bureau; at the time of our last review, Lexington Law enjoyed a respectable "A-", but during our most current survey of their services they were designated as "Not Rated" while the BBB reevaluates their score.
On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.
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