Our proven process can be summarized into three steps. First, we work with our members to identify what items on their credit are unfair, inaccurate, or unsubstantiated. Then, we work with their creditors and the credit bureaus to verify these items. Finally, as we work through each item we identified earlier, we help our members manage their credit wisely.
Unfortunately, Credit Repair has lost some credibility within the industry. Why? According to the Better Business Bureau, the company was asked to prove their claims that the average customer sees progress every month while using their services - even seeing improvements in the neighborhood of 7% of questionable credit report negatives being taken off their credit reports every 30 days. As of the date of our review, the BBB was still reporting that they had not received proof of those advertising claims. Those claims are still prominently featured on the Credit Repair website.
"My experience was initially great until I had a medical emergency and had to cancel my account. I cancelled my account and was told that the following payment would still be drafted of $89. As of the date that I cancelled I was unable to access my account although I was being charged another $89. I would not recommend any company that does not have a fair cancellation policy. I cancelled my account with Equifax and was still able to access my account and was not charged any extra fees."
"It has been 4 weeks since the day I registered. I have also registered with Equifax Credit Bureau directly which increased my credit score twice as much as credit repair did not even change the info in their website. Every time I call them they tell me they have sent the requests. It will take months to reflect on your credit. Little different then what I originally expected. I am still registered."
We're still of the opinion that they have something to offer when it comes to credit repair, so we'll get to their packages shortly. First, however, it's important to understand two things: their fees have nearly doubled over the last five years, which could be related to having reached a settlement in Maryland over allegations of not conducting their business properly with respect to all legal requirements within the industry. This changed their grade with the Better Business Bureau; at the time of our last review, Lexington Law enjoyed a respectable "A-", but during our most current survey of their services they were designated as "Not Rated" while the BBB reevaluates their score.
Can you count on Credit Repair Consultants to deliver? Probably not. According to the BBB, they requested documentation from the service in 2013 and 2014, to show that they were in compliance with the FTC's standards for credit repair. As of our review, the BBB still hadn't received it. We also saw that it took the company more than 6 months to respond to a customer complaint online, and that the most recent articles in the "Credit Repair News" section of the website was from nearly two years prior to our review.
© 2019. All Rights Reserved | Legal disclaimer: The information contained on this site and our guides are for educational and informational purposes only. It does not constitute legal advice, nor does it substitute for legal advice. Persons seeking legal advice should consult with legal counsel familiar with their particular situation as consumer credit laws vary by state.
Become familiar with the information contained in each of your credit reports. They'll all look very similar, even if you've ordered them from different bureaus. Each credit report contains your personal identifying information, detailed history for each of your accounts, any items that have been listed in public record like a bankruptcy, and the inquiries that have been made to your credit report.
They lie about their rating on the BBB they have an F. They charge an initiation fee, but its against the Credit Repair Organization Act to charge in advanced for work not yet done. They wont start your work until you pay this fee, so there is no way of avoiding paying ahead for services not yet rendered. They rush through my contract, I had no idea about an ending balance. They will charge a months fee at the end to cancel services. Beware of this company, for the services they do, the cost is not worth it. If you ask them to remove your payment method they will say no and offer no guarantee of no future charges. The customer service will curse at you on the phone, get irate, hang up, if you ask for a refund. I wish I did more research before contacting this this company. I wish I could get my money back.
"At first I was amazed with seeing how many items were being removed from my credit report, but at the same time I noticed CreditRepair.com was showing one score, but when it was time to pull my report and score again, they didn't even come close to what credit repair was showing. That was very frustrating to me. I joined November 2013 until July 2014, and sacrificed the $89 a month. I was with the program 8 months. I possibly would join again."
"I trust CreditRepair.com and I stand by them with everything I have. I have not been disappointed and I believe that they work each case/customer with the professionalism and knowledge of getting the job done. I recommend CreditRepair.com to anyone who needs fast and great results with all seriousness. Thank you CreditRepair.com, I owe you so much more with what you have done so far."
Information Warranty & Disclosure: Great efforts are made to maintain reliable data on all offers presented. However, users should check each provider’s official website for updated terms, details and conditions for each offer before applying or signing up. Our site maintains strict terms of service and may accept compensation for paid ads or sponsored placements in accordance with these terms. Users must be at least 18 years of age to be eligible for financial offers as per the terms presented on provider websites.
"I like that you are helping me to improve my credit, even though the price is a little high but it's worth doing it for my future. I just wish it would improve a little faster and also get rid or lower the interest rate on the federal loan, hopefully I can see a better score next month or so. I do plan on getting a new car some time next year or so depending on the status of my credit."