In an industry like credit repair, reputation is everything when choosing which service to use. In that regard, Pyramid comes up short. To find out their track record with the BBB, we had to find them under their alternate business name, Credit Concierge Services LLC. The BBB lists that business as "NR" (No Rating) status until more data comes in; when we found that listing, there was only one review posted and it was negative. We found just over four dozen mostly-positive reviews specifically for Pyramid around the web, but in an age where we know that customer reviews can be faked (unlike what you find on TopConsumerReviews.com!), it's hard to know which ones are truthful without trusted validation like the BBB.
"I trust CreditRepair.com and I stand by them with everything I have. I have not been disappointed and I believe that they work each case/customer with the professionalism and knowledge of getting the job done. I recommend CreditRepair.com to anyone who needs fast and great results with all seriousness. Thank you CreditRepair.com, I owe you so much more with what you have done so far."
One major difference between the two plans Ovation offers: you'll be in charge of submitting disputes on their lower-priced package. They'll guide you through the process of determining what to send and to whom, but you'll be responsible for making it happen. If you prefer that your credit repair service submit those dispute letters on your behalf, you'll want to choose the Essentials Plus package.
"I was very skeptical when we first started with CreditRepair.com and didn’t think they could do too much to help me but we’ve been with them for 2 years now and have seen over a 200 point improvement. For the first time ever I was able to get a loan with the lowest interest rate and when they told me that I asked if they had the right person. I work 60+ hour workweeks and so for me, working with CreditRepair.com was exactly what I needed. I don’t have time to work on my credit by myself but when I put it in their hands, they took care of everything for me and made it so simple for me with little to no effort on my part. I would recommend CreditRepair.com to anyone I know that needs help with their credit. It has been an amazing experience for me and my wife."
"CreditRepair.com is an exceptionally wonderful company for people with the desire to improve their credit. There are people who will work with you to answer any questions you may have and will work with you in your journey to improve your credit. Most importantly, they will intervene on your behalf to remove negative information from your credit report."
Avoid at all costs! Do not use them, use one of their competitors. Any of their competitors, frankly. From the get-go, everything took forever to on-board. It took them two months to set up my account, even after badgering them about it (daily) for a month, via chat. In the 6 months that I used them, they removed but a single negative remark off of my credit. 1 out of the 20 (across the three major credit bureaus). Terrible execution on their part, from their membership correspondence to their ambiguously phrased chat responses. "We're sorry, we really are..." or "Bear with us, we are trying hard for you...: Blah, blah, blah, blah, blah... They removed ONE SINGLE NEGATIVE REMARK IN 6 MONTHS!!! I spent over $1K using them and they did virtually nothing for me. Save your money and go elsewhere or call the credit bureaus yourself, as ALL THEY DO is challenge negative remarks. Their service is pointless and costly. I'm absolutely positive you'll get some bureaucratic, bull crap answer from them below my review, but know this. THEY DON'T DO THEIR JOB AND THEY MAKE UP EXCUSES and their software barely functions. I complained to their IT department 10+ times and they still didn't fix it on the 6th month of service. Just rubbish!
Credit Saint offers a money-back guarantee that is above-average: if you don't see any negative items deleted from your credit history in the first 90 days of service, you are eligible to request a full refund of any fees paid. Customers should expect it to take up to two months for those deletions to start appearing in their online portal, and the terms of the guarantee require the client to send in any requested documentation or other updates in a timely fashion.
Editorial Note: This content is not provided or commissioned by the credit card issuer. Opinions expressed here are author’s alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. Every reasonable effort has been made to maintain accurate information, however all credit card information is presented without warranty. After you click on an offer you will be directed to the credit card issuer’s web site where you can review the terms and conditions for your offer.
"I am proud to have CreditRepair.com working on my behalf. Every person I’ve talked to has been very helpful as well as courteous and goes the extra mile to answer any and every question or concern that I have. CreditRepair.com has done a 5 star job at training their associates and they do their job well. This makes me glad to have joined with you in helping me get my life back on track. THANK YOU AND BEAUTIFUL JOB!"
Fixing your credit history can seem like a tall order, especially given the number of creditors and credit bureaus you might have to deal with to get your credit issues fully squared away. Fortunately, credit repair services make this process an easy one. Below is a summary of our trusted services, along with basic facts and ratings for each. To get a consultation for your credit situation, click the name of the repair service you prefer to visit its confidential online signup.
In some cases, it's difficult to determine what to include as far as supporting documentation goes—that’s another way a credit repair company can help. For example, if you’re a victim of identity theft and a fraudulent account appears on your credit report, it can be tough to prove it isn’t yours because you don’t have any documents that relate to the account.
This company is bad and I mean BAD in the worst sense. They sent out a letter to one of the creditors I wasn't concerned about, but it ended up in my mail box because it was sent to the wrong address. Yes, my snail mail box. They had sent it as if I was the one who wrote the letter and as if I was only 6yrs old, seriously it was so bad I thought it must be from someone who had hacked my account. The letter was sent to my bank who I have a very good relationship with. I waited a few days and called credit repair and asked if this was from them, I was told it was. I then asked if they had their kid write the letter and was told that's just how they send out the letters because it confuses the creditor, what??? I told them there was only 2 creditors I wanted to rid from my reports but for some reason they decided what I wanted and was paying for was not what they wanted, who is paying the bill here? I am!! You do what I say to do and what you don't do is send letters to wrong addresses so they don't end up in my mail box! I wish there was a way to add an attachment here I'd show the pathetic letter they sent which is the very same they send out for everyone. 1 star is 10 too high for this or any other so called credit repair company. Don't waste money on something you can do yourself. Just look at the pathetic responses they give to the above complaints.
"My experience with CreditRepair.com is the best experience I’ve ever had. You all are truthful, you’re not phonies like most credit cleaning companies are. You all keep me posted and keep all my information accurate; I always receive updates on my credit report – what’s been deleted or any changes at all. The world should come to this company; I would assure them that this is the best cleaning company in the world that anyone could ever want to come to!"
“A good credit repair company will scrub questionable credit report items against other laws—like the Fair Credit Billing Act, which regulates original creditors; the Fair Debt Collection Practices Act, which oversees collection agencies; and others that address medical illness, military service, student status and other life events,” Padawer said.
Here’s a good example of when a reputable credit repair service can help you do something you may not be able to accomplish yourself. If you have a collection account that’s been sold to a few different debt collectors, it can appear on your credit report multiple times. That information is accurate but having that one debt dinging your credit score multiple times doesn't meet the “fair” standard that Padawer mentioned.