You can also get your free Experian credit score and a credit report card that are updated every 14 days on Credit.com. Your credit report card shows where you stand in the five key areas that make up your score—payment history, credit utilization, account mix, credit age and inquiries. Your report card also gives you tips on how to improve your standing in each area if needed. And checking your report card and score doesn’t hurt your credit in any way.
On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.
A credit repair company initiates credit challenges to bureaus when they notice errors in your credit reports. Credit report disputes involve challenging credit bureaus, drafting goodwill letters to remove late payments and contacting data furnishers to verify old debts. Credit repair specialists review the results and, if necessary, escalate the dispute process.
If your debt feels overwhelming, it may be valuable to seek out the services of a reputable credit counseling service. Many are non-profit and charge small or no fees for their services. You can review more information on selecting the right reputable credit counselor for you from the National Foundation for Credit Counseling. Credit counselors can help you develop a Debt Management Plan (or DMP) and can negotiate to reduce your monthly payments. In many cases, you'll be responsible for only one monthly payment to the credit counseling service, which will then disburse funds to all of the accounts you owe on.
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eCreditAttorney's pricing is simple: $29 per month. For that fee, your credit repair service should include addressing late payments, collections, bankruptcies, tax liens, repossessions, judgments, foreclosures, charge-offs, garnishment, even identity theft/fraud. You're expected to provide a current copy of your most recent, updated credit report; it's not included with the fees that you pay. Side note: the link provided by eCreditAttorney for their "preferred credit score provider" took us to an invalid page - not very encouraging.
"I originally called just to get information, which I did receive plenty of. However, after speaking with a professional my mind was blown on what can, and should be done, and how creditors just don’t do what they are suppose to. So I immediately hired CreditRepair.com for credit repair services and in just a month they increased my score drastically. We still have a long way to go but I’m confident that it’ll get it resolved the rest of the way."
While we did find quite a few customer reviews that said their credit scores improved reliably over time using the Credit Repair service, it's hard to recommend a business that has an "F" grade at the BBB because they didn't take the time to prove that their advertised claims were legitimate. If those facts are accurate, it should be a simple process to report them and clear up the concern at the BBB. If that happens in the future, Credit Repair will probably move up in the rankings among the services we reviewed; until then, we suggest you look at some of the higher-rated companies for your credit history improvement plan.
"I like that you are helping me to improve my credit, even though the price is a little high but it's worth doing it for my future. I just wish it would improve a little faster and also get rid or lower the interest rate on the federal loan, hopefully I can see a better score next month or so. I do plan on getting a new car some time next year or so depending on the status of my credit."
Many people don’t have the time to do their own credit repair or don’t understand how to make their case. So they look into hiring a credit repair company to dispute errors for them. These companies can charge a fee for their legwork—more on how that works below. There are times when the extra help is valuable. For example, if you have multiple errors across credit reports or you’ve been the victim of identity theft.
"When I called CreditRepair.com my credit was really bad from being young and not knowing the value of good credit and paying bills on-time. I started to research how to fix it and came across their website so I decided to call. My credit score when I called was a 513 and is now in the 650 range. They have gotten 32 out of 40 negative items removed and I couldn’t be happier. Hopefully when the last 8 are removed it will be over 720! That’s my goal!"
You can also pause your membership with just a click of a button in your online portal, along with being able to cancel at any time. Best of all, Sky Blue offers the only condition-free guarantee among credit repair services: within the first 90 days of your subscription, you can cancel for any reason and get a full refund of anything you've paid up until that point.
Credit Repair Consultants also proudly proclaims that they offer a refund policy on your monthly fees. The catch? You have to be a customer for a full 12 months before you can request an evaluation of your account; if the service has successfully removed or improved your account, you may not get a refund at all. They will claim a credit of $60 for every deleted or improved item on your credit report, and then compare it to the fees you've paid. In other words, if you've paid for 12 months at nearly $60 and they've removed or improved 12 things on your credit report, you're not entitled to anything back.
"Was really pleased with the service that I received. I worked with them for a period of 4 months and my score improved well over 100 points. They eliminated a lot of outdated and incorrect information that was hurting my score. The process was really easy and efficient! I highly recommend Credit Glory for anyone who needs help repairing their credit and raising their score! "
With the elimination of downloadable credit repair software, companies found themselves with an old program in a new age world. Most credit repair software programs were made to facilitate 32-bit computers, which have now become a thing of the past. Having updated computer systems are a must when it comes to operating a successfully growing credit repair businesses, and outdated software will only inhibit and restrain your advancement.
We're still of the opinion that they have something to offer when it comes to credit repair, so we'll get to their packages shortly. First, however, it's important to understand two things: their fees have nearly doubled over the last five years, which could be related to having reached a settlement in Maryland over allegations of not conducting their business properly with respect to all legal requirements within the industry. This changed their grade with the Better Business Bureau; at the time of our last review, Lexington Law enjoyed a respectable "A-", but during our most current survey of their services they were designated as "Not Rated" while the BBB reevaluates their score.
Consider looking for a credit repair company that also offers credit monitoring with fraud protection and identity theft alerts. Identity theft can happen at any time, and many credit repair companies recommend ongoing credit monitoring services to catch problems early. Monitoring credit for inaccuracies makes it easier to address problems before they damage your credit profile.
Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.