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Unfortunately, Credit Repair has lost some credibility within the industry. Why? According to the Better Business Bureau, the company was asked to prove their claims that the average customer sees progress every month while using their services - even seeing improvements in the neighborhood of 7% of questionable credit report negatives being taken off their credit reports every 30 days. As of the date of our review, the BBB was still reporting that they had not received proof of those advertising claims. Those claims are still prominently featured on the Credit Repair website.
"I just can’t explain the way you guys are making me feel every single day. My life has changed tremendously and I have you to thank for it. Thank you CreditRepair.com for making me become a better human. Without your help an support I don't know where I would be! I’m so excited that I have chosen you guys to help me restore my credit. Thank you Sincerely"
"CreditRepair.com does a wonderful job on following through with promised tasks. I have been with CreditRepair.com for less than 3 months and have received better results than I have with any other credit repair services. The service representatives are well trained in customer service and it shows through their abilities to be patient and in answering questions thoroughly. Thank You!"
"My credit before I found CreditRepair.com on a TV commercial was way low - like in the 300’s. I had liens and 12 yr. old stuff. When I talked to a consultant they explained why they were still on my credit report, & I liked the answer. Since then my credit has doubled & I was able to get a Visa & a gas card, which I couldn’t before so thank you CreditRepair.com"
We got even more confused when reading through the company's return and refund policy. It talks about returning software to Pyramid - but every description of the service says that it can all be accessed online. Why would they be shipping software to their customers - and would their customers install it with no clear explanation as to what it's used for?
To get the inaccurate marks off your credit history, you must request that the credit bureaus validate the information that you believe is inaccurate. Credit repair strategies also include sending cease-and-desist letters to debt collectors. Removing just a single negative item on your credit report can increase your credit score by more than 100 points.
Credit repair is critical to saving money on insurance, loans, and credit cards, but that's not the only reason to repair your credit. A better credit score opens up new employment opportunities, even promotions and raises with your current employer. If you dream of starting your own business or just want the security of knowing you can borrow money when you want to, you should repair your credit sooner rather than later.
"My credit was at an all-time low and I did not know what I was going to do. CreditRepair.com got my credit reports straightened out and I can now go on with my life being able to afford the things that make life worth enjoying again like loans for a home at a reasonable rate instead of being turned down before I even get to first base. Thank you!"
We're still of the opinion that they have something to offer when it comes to credit repair, so we'll get to their packages shortly. First, however, it's important to understand two things: their fees have nearly doubled over the last five years, which could be related to having reached a settlement in Maryland over allegations of not conducting their business properly with respect to all legal requirements within the industry. This changed their grade with the Better Business Bureau; at the time of our last review, Lexington Law enjoyed a respectable "A-", but during our most current survey of their services they were designated as "Not Rated" while the BBB reevaluates their score.
You have the right to dispute any information in your credit report that's inaccurate, incomplete, or you believe can't be verified. When you order your credit report, you'll receive instructions on how to dispute credit report information. Credit reports ordered online typically come with instructions for making disputes online, but you can also make disputes over the phone and through the mail.
The credit bureau usually has 30 days after receiving your dispute to investigate and verify information. Typically, the credit bureau will reach out to the company that provided the information and ask them to investigate. The credit bureau is required to send you the results of the investigation within five business days of the completion of the investigation.
Advertiser Disclosure: The credit card offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation, however, the compensation does not impact how or where the products appear on this site. The offers on the site do not represent all available financial services, companies, or products.