"My credit had been bad for a while because of bad decisions. I just came to the point where I said this can be better. I heard your radio commercial and your customer service walked me through the whole process and explained and answered all my questions. I am very thank you for you helping me raise my scores to a respectful. It’s been such a journey. Thank you"
A number of businesses claiming to do credit repair have sprung up over time, and while some may provide services that can assist consumers, the actual results of their efforts may be questioned. In some cases, credit repair may require legal as well as financial expertise. Depending on the extent of the problem, it may require simply cleaning up misunderstandings, while in other cases professional intervention is needed.
Either way, you should always remove any errors or outdated information from your credit report — regardless of the actual effect on your score — as soon as you discover them. A clean credit report can give you peace of mind the next time you apply for a loan; you’ll know that an inaccurate credit score isn’t holding you back from qualifying for a better interest rate, saving you time and money in the long run.
You have the right to dispute any information in your credit report that's inaccurate, incomplete, or you believe can't be verified. When you order your credit report, you'll receive instructions on how to dispute credit report information. Credit reports ordered online typically come with instructions for making disputes online, but you can also make disputes over the phone and through the mail.
Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. All information, including rates and fees, are accurate as of the date of publication and are updated as provided by our partners.
You can also pause your membership with just a click of a button in your online portal, along with being able to cancel at any time. Best of all, Sky Blue offers the only condition-free guarantee among credit repair services: within the first 90 days of your subscription, you can cancel for any reason and get a full refund of anything you've paid up until that point.
"I’ve been with credit repair for 3 months and I’m truly amazed of what they have done by far. I still have some challenges but by far I’m impressed and satisfied as to what they have done now. I promised to be more responsible when this road is over and I’m so happy that I’m getting a second chance to prove I’m credit worthy instead of a flake. Thank you CreditRepair.com."
The Credit Repair Organizations Act, or CROA, makes it illegal for credit repair companies to lie about their services and results, and sets some additional rules. If you think you might be the victim of a credit repair scam, or if you’ve had other issues with a credit repair company, you can submit a complaint to the Consumer Financial Protection Bureau.
On the other hand, we found that their client reviews were not all positive. You pay a lot for this service, so you expect to have measurable results and competent customer service, but many of the complaints we found said that the attention received after signing on the dotted line was very different from the sales pitch beforehand. Company reps seemed to respond almost exclusively to compliments online, but we didn't see the same attention given to address problems or complaints.
The Credit Pros have some indicators of a good reputation: an "A+" rating as an accredited business with the BBB, along with some positive customer comments. We also like that they offer a solid satisfaction/refund policy: you can cancel your service at any time, and you can get a full refund if they don't force the removal of any errors on your credit history within the first 90 days of your service.
"This company is amazing! They are nowhere near like other companies who claim to clean your credit and all they do is take your money and run! They are very professional and show interest in their customers. I have seen major changes in my credit report in these last 5 months and am very excited to see how my report will look by the time a year hits! I would recommend them to anyone and everyone who is struggling with credit issues. I can’t wait to be able to purchase my new home! Keep up the excellent work!"
Unfortunately, Credit Repair has lost some credibility within the industry. Why? According to the Better Business Bureau, the company was asked to prove their claims that the average customer sees progress every month while using their services - even seeing improvements in the neighborhood of 7% of questionable credit report negatives being taken off their credit reports every 30 days. As of the date of our review, the BBB was still reporting that they had not received proof of those advertising claims. Those claims are still prominently featured on the Credit Repair website.
"Im blown away by this company! I am 26 years old I needed to repair my credit from bad choices I made when I was younger. I came across CreditRepair.com and I can say I did a great job choosing this company! I have only been in their program for three weeks and i've already seen negative items removeds from my report. I am so pleased with this company. If you are looking for real help I highly suggest to choose this company. This is coming from a 26 year old. So, trust me its worth the money. They do all the work for you. Thank you CreditRepair.com for putting my life back on track!"
Opening several credit accounts in a short amount of time can appear risky to lenders and negatively impact your credit score. Before you take out a loan or open a new credit card account, consider the effects it could have on your credit scores. Know too, that when you're buying a car or looking around for the best mortgage rates, your inquiries may be grouped and counted as only one inquiry for the purpose of adding information to your credit report. In many commonly-used scoring models, recent inquiries have greater effect than older inquiries, and they only appear on your credit report or a maximum of 25 months.
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